top-news
Passengers complain TGSRTC Gamyam app is not working as intended
The Telangana State Road Transport Corporation (TGSRTC) launched the ‘TGSRTC Gamyam’ app to help passengers track bus arrival and departure times. However, the app has been plagued with issues, such as inaccurate information, leading to confusion among passengers. While over a million people have downloaded the app, many are frustrated with its unreliability. Passengers report that the app often shows buses arriving late or early, or even indicates no buses are available, leading to missed buses and inconvenience. Despite feedback, the technical issues persist, allegedly due to the RTC staff failing to update route details on the bus tracking chips promptly. This, coupled with reported instances of buses not stopping at designated stops during nighttime, highlights the need for the RTC to address the app's shortcomings and ensure its accuracy for the convenience of passengers.03:09 PM Feb 02, 2025 IST