Ameerpet resident defrauded of Rs. 1.2L after installing fake RBL credit card APK
Hyderabad: A 50-year-old woman from Ameerpet, Hyderabad, became a victim of cyber fraud after receiving a phone call from a person claiming to be "Akash Kumar from RBL Bank." The caller promised to increase her credit card limit to ₹5 lakhs.
Trusting the caller, the victim installed an APK file named “RBL Credit Card 5(7).apk” on her phone, which prompted her to enter her RBL credit card details. When the process showed no confirmation, the fraudster asked if she had another card. She mentioned her ICICI credit card, which she also entered as instructed.
Despite being told not to share any OTPs, multiple unauthorized transactions were carried out. When she questioned these transactions, the caller dismissed it as a “technical glitch.” The victim later received a notification that ₹1,28,273.82 had been debited from her credit card. Her phone was compromised during the process, allowing the scammer to access her device and conduct further fraudulent transactions. She reported the incident to the national cybercrime helpline (1930).
Cyber Fraud via Fake Customer Care Number and Malicious APK Installation
On July 11, 2025, a 56-year-old man from Asif Nagar, Hyderabad, was defrauded after sending ₹1,200 via Super Money to his watchman, who did not receive the amount.
Seeking help, the victim searched online for Super Money’s customer care number and contacted a fraudulent number claiming to be the support helpline. The so-called executive, identified as Haker Meraz Malik, sent an APK file named “Customer_support_Dropper.apk” and asked the victim to install it.
He also requested the victim’s mobile number, credit card number, and a photo of the card. After installation, the victim’s phone was hacked, resulting in unauthorized transactions totaling ₹1,43,046. The victim blocked his account and reported the fraud to the bank.
Public Advisory: Beware of Fake Customer Support Numbers and Malicious Apps
Authorities warn the public against searching for customer care numbers online without verifying their authenticity. Cybercriminals create fake helpline numbers to trick users into installing malicious APK files that steal banking information and take control of devices.
- Verify customer care numbers only through official websites or apps.
- Do not download APK files received via SMS, WhatsApp, or email.
- Never share your mobile number, card number, CVV, OTP, or card photos with unknown callers.
- Avoid screen sharing or remote access apps unless dealing with verified technical support.
- Download banking apps only from official app stores like Google Play Store or Apple App Store.
- Preserve all communication records related to suspicious calls or transactions.
Victims of cyber fraud can call the national cybercrime helpline at 1930 or visit cybercrime.gov.in. For emergencies, contact 8712665171 via call or WhatsApp.